LEGO Brand Retail
Mar 192008

Speak EnglishGeno’s Steaks in Philadelphia has a sign out front that says, “This is America please speak English when ordering”. The city of Philadelphia was trying to make the owner, Joey Vento remove the sign.

Personally, I feel it is his business and he has every right to expect his customers to order in a way that is understandable to himself and his employees. Therefore requesting they speak English when ordering does not seem to be asking too much.

I worked for a Greek boss who demanded that when ordering a gyro that you pronounced it properly [year-roh] or no sandwich. He would spend 10 or 15 minutes trying to get folks to say it correctly before taking their order for the sandwich.

I just heard that today the judge ruled that he did not have to take the sign down at least not just yet. Good as there is this little thing called freedom of speech. I think this falls under that. In any case Geno strikes a chord with many, especially in a time when almost all customer service calls are outsourced to India. It is hard dealing with someone in a busy environment when they do not speak English or do not speak without a heavy accent. I just saw an audio book in my local library that taught you to speak English with an American accent. Hey if Nicole Kidman can do anyone can.

That said if you are ever in Philadelphia you have to have a cheese steak, best hot sandwich in the world.

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