LEGO Brand Retail
Apr 302009

Target pharmacy has pissed me off. These days that is real easy to do (not that it isn’t pretty easy any old time, just more so now). Target no longer calls their customers — well, customers. They call them guests instead. I think it is to foster a better image, but it doesn’t work. All it does is allow them to ignore the age-old adage that the customer is always right (whoever heard of the guest is always right?) Heck, it even allows them to ignore the customer.

Well in my home the guest is treated with respect and gets pretty much what they want not so at Target especially the pharmacy. I went on Sunday; my only available day, to pick up my prescriptions and the pharmacy was closed for lunch! They can’t even man the pharmacy for the posted hours for their store. For god’s sake take people from other departments but don’t shut down in the middle of the day when people need to get their medications. I could not wait for it to re-open as I had to get to the hospital and it would be closed by the time I got home. I had to wait until my next day off to make a special trip in to Target just to pick up my pills. If I weren’t already boycotting CVS I would take my business there. Maybe I will see how the new Rite-aid does with my next Rx.

I’m just saying if you can’t be open during published hours then maybe you don’t deserve any business?

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