If you have not Elfed yourself yet this year you need to hop over to JibJab and do it! And if you don’t want to do yourself try it out with your pets heads or just elf your friends. It is loads of fun.
My normal collecting mania is Star Trek, but lately I have been sticking to just getting LEGO stuff instead. Then of course Hasbro came out with the Kre-o Star Trek line and I had to have it all!
Look at all this cool stuff! (Some of which Target has on clearance…I almost wish I had waited. But maybe now I can get doubles of everything.)
I am an admitted brickoholic.
This past month has been a whirlwind of LEGO buying and building. Started with the LEGO store’s annual VIP event. Which is an invitation only event that I have been going to for the past 3 years now (guess because I buy so much from them…if only there was a way to get credit for all the sets I buy from Toys R Us and Target too). In the past we were given a discount at the register, so this year I had planned on buying the two big sets I have wanted for the past year but never got. So as November neared an end I never got my invite from LEGO. I gave the store a call and I was on their list so they told me when it was and to come on in they would have my invitation there for me. YEAH!
Afterwards I hopped online and joined the online forums for both PennLUG and DelVaLUG. Maybe I will start going to meetings and get to hang out with other AFOLs and learn a few tricks on building. Right now my attention is geared more toward LEGO trains. I have been setting up my 9 volt track under our tree for years and I want to expand it.
I bought my first [amazon_link id=”B003A2JCR2″ target=”_blank” ]remote controlled (power functions) train[/amazon_link] this month too and set it up under the tree at work. So I will have to find a way to work out the battery operated trains into my new train world. But I don’t know if you can do good old fashioned steam locomotives or if it is just new-fangled trains that are big enough to house all the power functions gadgets.
Also got a pretty cool book: [amazon_link id=”1593275129″ target=”_blank” ]The LEGO Adventure Book, Vol. 2: Spaceships, Pirates, Dragons & More![/amazon_link] Now I need to make me a TRAGON. That’s a train dragon.
But wait the LEGO purchasing madness does not stop there. LEGO.com had a great black friday sale so I scooped up a bunch a storage boxes, a 2014 calendar, and a few sets. They should be arriving soon.
Yesterday, Target.com had a sale on LEGO sets so I grabbed a few there too. Now to find room for all of them and time to build them all!
I have been soup nazi-ed by Mimoco. It started out because I asked for the difference from the sale price I paid on Friday for the advertised sale price on Monday, which was a thirteen dollar difference in the item I was getting. They refused to give me the price difference and quoting some little seen policy on their website (as if they could not have bent the policy this once) that flash sales were exempt from this price guarantee. OK.
Policies can be change or overridden on a case by case basis. So why not ask someone higher up the totem pole if they could make an exception. Nope we can’t. So you can’t walk down the hall and ask the person that made the policy for an exemption? Nope we can’t. Again, I say OK.
So I cancelled my pending order and was then immediately told I would not be allowed to place another order for that item at the lower price. WHAT!? So no soup for me, huh?
Apparently, their software (yeah, right) would catch it and not allow the order through. In other words the customer service rep (which this company only has one) would see my name on the order and manually cancel it before it ever went through. Thanks a bunch there Mimoco!
Yeah, I could have had my friend buy it for me at the lower cost, but I would rather give my money to a company that appreciates my business.
So instead of losing $13 (which would have meant a TON to me and is but a drop in the bucket to you), you have now lost $77 and the fees to refund it to my credit card. Again not a lot of money to you. But a nice sized chunk of my pay check!
When a customer that has been loyal in the past and has not only made purchases of a couple hundred dollars over the past several months, but has gone above and beyond by supporting your kickstarter project both monetarily and within social media….maybe just maybe you would like to have reconsidered your position and given the added discount. As you have not just hurt the current and future sales of the products, but and future word of mouth campaigning I may have done on your behalf.
I would have loved to have had my Klingon in my pocket protecting my data from alien forces and the evil Federation, but I have my complete set of Star Trek Mimobots and will be getting my Kickstarter BatteryBot and then I am completely done with you folks. Your lack of customer service (by never replying to me and for taking over a day to cancel the order and refund my money) has cost you a loyal fan.
No, I wasn’t expecting an email telling me my order was on the way and by the way here is the discount you requested, but I could have at least gotten one telling me sorry but we stand by the policy etc. It is the completely being ignored after being told in no uncertain terms to not even bother placing another order. Those two things combined are what has gotten under my skin and are more unforgivable than the loss of the money. Poor customer service will lose customers faster than over inflated prices any day.
While I won’t tell anyone NOT to buy your products (I will leave that up to them), I won’t go out of my way to spread the word about any of your products or projects ever again either.
Luvocracy.com is a Pinterest-like shopping site that’s not all cracked up to be what it sells itself as.
At first look at the site I cannot even figure out why anyone would shop there. The Pinterest-like layout is confusing and really only works if you aren’t really even shopping. So why not just stick with Pinterest to browse for item you might find interesting and then go buy it from the actual store yourself?
Luvocracy says it will find the best price on the web for you. Trust me it does not do this. One of the first things I looked up was at full price and I know where I can get the same LEGO set at a huge discount on another site.
You never know where exactly they are purchasing the items for you. That’s right they take your money then go and buy the item for you.
So say you wanted to buy the afore mentioned LEGO set. They take your money and buy it from a store they feel is on the up-and-up. Your card info is never given to that store, but you also lose out on any sales or other rewards that might be offered by the original store. LEGO.com has their VIP program. You get rewards points and they can add up to free LEGO sets. MANY MANY other stores do this as well.
So Luvocracy says they will reward you too. But how and when?
You know they are making money off of your purchases some how and it is not always through affiliate links, but my guess is that has something to do with why they don’t actually show the cheapest prices across the net. For that you are better off using a shopping comparison site where you actually see the different prices and can make the choice yourself.
So back to my LEGO set. They say the scour the internet for a lower price and then charge you that price (plus tax and shipping of course). So why blindly pay $154.99 for the Star Wars Jabba’s Palace set (#9516) at Luvocracy and hope they will be honest and only charge you the, say, $95 (with shipping) from Target.com when they place the order for you? What rewards will Luvocracy give you that are better than then low price at the other site? Also right now Target is offering 20% off LEGO when you spend $100….would Luvocracy share that discount with you? Does Luvocracy use a RedCard to purchase and get free shipping and still charge you shipping?
I, personally, would prefer more transparency. Heck, I would prefer to just buy from another site instead of this odd Pinterest knock-off marketplace where you don’t know what your getting, how much you’re really playing, where it is coming from or when you will get it. Very odd that apparently hundreds (maybe even thousands) of consumers have jumped blindly onto this bandwagon. Not me.