August 10th, 2010
Okay so if you are a person and want to express your displeasure with a company how do you complain? I voice my opinion to my friends and family and that circle has grown to include my online friends and family too. I also avoid using those products and services ever again, if I can help it.
Some examples of this are Comcast….hate them, their customer service, their product — everything but I still use them because cable companies are a monopoly and I have no other choice (don’t get me started on satellite TV). Thanks to my complaints here on my blog they did finanly take notice and come out to fix both the DVR issues & the cable leading to my house.
Another example is the SCI FI Channel (now SyFy) for personal reasons I can not really spell out here, they did a great disservice to me back in 2000 & I have never gone back (only a few exceptions have occurred.
Then there is The Outback Restaurant. I some of the worst service by any waitress ever there, which was then followed up by the manager who only defended the waitress. I could not eat the food and was still charged. I actually had to take my complaint to RipOffReport.com to get the corporate office to notice my complaint and/or do anything about it. All they did was send me a gift card for a restaurant that I was never going to ever again (I have not been back in one in over 5 years). I gave the gift card to friend.
Latest example is BP. With this BIG problem in the Gulf I refuse to buy their gas (thank goodness there aren’t many around so I do not have to actively avoid them but I will drive by if there is one even if the gas is cheaper). Will I ever go back to BP? No. I haven’tgone back to using Exxon gas for anything so why would I forgive BP?
That being said…I think you now know the answer to the question…do i hold grudges? YES.
Seems like companies these days are more about PR then they are about actual customer service. Shame, because those companies will never see my business again.
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February 25th, 2010
Need to test your kids for drugs or maybe even potential employees?
Don’t rely on those pee-in-a-cup tests which only give you a few days worth of information. Use a more accurate hair follicle drug test with a longer testing range. You can now see results from as far as 90 days ago.
Parents with this easy test, you could actually test your kid without them ever knowing about it. Why risk that teenage anger being directed at you if you are wrong? Address the problem then confront them with the results. All you need is a hair sample to send off to the lab and in a short while you are armed with the truth. Couldn’t get any easier than that.
Note: if you do check out the info on the above site, the links at the bottom of the pages do not work use the ones in the header.
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February 22nd, 2010
Ever since the Star Trek Experience hit Las Vegas I wanted to go. Yet I never got there! The Trek experience is gone but my desire to go isn’t.
My desire has only been fueled by all my friends and family that have gone and come back telling me about all the cool things they have done there. Like seeing the Blue Man group (I have seen them on tour, but I hear they are so much better in Vegas).
So I missed my sci-fi adventure in Vegas but I could still have fun. What better place to see comedians like Penn & Teller than at a Las Vegas comedy show?
I just looked up some of the shows and looks like Ron White will be there soon. We just love him. He is absolutely one of the funniest guys I have ever seen. I would love to see him live.
Wow you can pretty much find anything you want to do at Vegas! I was poking around the VegasChill.com website and saw the Gregory Popovich’s Comedy Pet Theater will be at Planet Hollywood in Las Vegas. A pet theater sounds like fun to me. Wonder if Boris wants to run away and join the circus?
Brought to you by Vegas Chill
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February 19th, 2010
Viruses aren’t the only dangers on the internet these days. If you let your kids use the computer, you not only need to worry about what their seeing and what sites they are visiting, but also online predators and bullies. So what is a parent to do, especially when most parents can’t do much more than turn the PC on and check there email let alone follow along on facebook or Twitter?
That’s where Internet Safety Software like Spector Pro comes in handy. It can allow you to easily see every step your child takes out into the World Wide Web by taking snapshots of the sites the visit. It actually records their every move allowing you to sit back a watch a video preview of their PC activities.
If you have kids on the web you’ll want to check out Spector Pro and everything it can do to protect your children while on the net.
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January 23rd, 2010
Mom has been gone for over a year now…still hard to believe she is gone.
Still every time I get a hair cut and walk into the house or visit her grave, I half expect to her in a disappointed tone, “You’ve cut your hair again.”
That was our normal greeting every single time I got a hair cut. I always hated that, but now, that I will never hear it again, I miss it.
Guess I always will.
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March 13th, 2009
I haven’t had this bad of a birthday since I was 17 and my parent completely forgot that I had a birthday. Back then they were more concerned about going to California to see their “favorite” daughter that they plum forgot they even had me in March! Traumatic for a seventeen year old, but I survived.
But today is better celebrated as Friday the 13th than my birthday. I think I will just cancel my b-day for today. In fact maybe I will just stop having them altogether.
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December 31st, 2008
We got to the church early, but Mom’s oldest sister had already beat us there. I asked the service director to take photos of the flowers but could not bring myself to take them or to have him take any of Mom. (I know this is odd coming from someone, whose family, Dad’s side, does this and who also collects these photos. I just could not think about looking at those photos ever again. Besides I have a great photo of Mom and Dad together from two weeks before that I will also keep near by.)
The church was still decorated for Christmas but she loved Christmas all her life so it was fitting. The flowers were beautiful. The small church filled up quickly. I apologize to everyone that came I was a bit numb. We do appreciate your coming and all of your kind words. I just can’t seem to remember them all. The one that sticks out the most is my cousins little boy (he’s five) giving her a Doc Hudson car, they had a little joke between them where my Mom said she was Lightning McQueen and he said he was and she was Doc Hudson (cause she was an old guy). Mom continued to laugh about that for the past few years since he said it. He also said the other day when he was told Kaffy died, that “she was and angel now and that’s the best.” So true.
So many people came to celebrate Mom’s life and to share their sympathy with us. At one point I glanced out the window and saw people lined up outside the church in the cold to come in and see us. So many people from Dad’s work came, Mom’s lifetime of friends and people she had touched had come. My best friends came and all the people in my office. I was overwhelmed by it all.
The service was very touching. Her granddaughters both took part. The oldest read a poem about grandmothers that was so fitting and the youngest played one of Mom’s favorite hymns. The pastors both knew my parents and knew what to say. That fact alone made the service more meaningful than having someone just repeating what we told them in an interview the night before. It was so touching to have the minister get choked up during the service because he truly cared for the person he was there to speak about.
The graveside service was brief as it was so cold and windy. We had a bagpipe player playing while we came to the grave and she played Amazing Grace as we left.
This has been one of the hardest and saddest days of my life and I made it through it, mostly.
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December 30th, 2008
I woke up feeling worse and with white spots in the back of my throat so I called the doctor and made an appointment, even though my preferred physician was not available. They did a culture and I was told I did not have strep throat. Good not contagious. But I did have to go have blood drawn. So I headed back into town to have blood tests. Mom would not have liked me letting myself get sicker.
Boy, today was hard. I kept wanting to pick up the phone and call Mom (I guess I will never stop feeling like that). We headed over to Dad in the afternoon. We went through pictures to make collages of Mom for people to remember her during the service tomorrow. We made two (could have made a bunch more).
In doing this I decided I am going to finally sit down and scan all our family photos into the computer. That way I have copies and can look at them anytime and my nieces can one day get the originals. Scans are fine with me. I told Dad I will come over and do them there. No need to drag it all off to my house, besides we can sit down together and go through the memories together.
After we got our posters done, mostly, we headed out to the funeral home for a private viewing with Mom. The viewing and service will be together tomorrow. She looked really good (one of the advantages of having people who knew her work with her at the end). Her hairdresser came and did her hair for us. The flowers were very nice.
I got through this far. I might be able to get through tomorrow. But what about the next day or the day after that?
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December 29th, 2008
We met with the funeral home today, Labs Funeral Home.
The folks who are running the funeral home go to our church and know mom and dad well. This was one of the hardest things I have ever had to do only hours after watching my mother die. I am glad we were there for Dad. It has to be hard for him to do this after loosing his wife and best friend of 45 years. He just seemed lost as we all were.
I came home and asked Beth if thought her brother could step up when the time comes for her to bury her mother as I know she will not be able to do it.
This experience tells me a couple of things. Plan your funeral out from beginning to end what casket, what vault, service, everything. Don’t necessarily pre-pay just pre-plan. As some small funeral homes like this one simply go out of business before you die and you and your family are out the money paid for a service that cannot be done. So set up a funeral trust with your bank and/or get at the very least 10 to 15 thousand dollars of life insurance to pay for your final disposition.
Other than buying a new car or home paying for a funeral will be one of the most expensive things we’ll ever have to buy in our life times. And for the most part those of us that have to go through with it will be numb and unable to make cost effective decisions. We were asked over and over again what Mom would have wanted. We had some idea and we had each other to bounce our thoughts off of otherwise we would have been lost. I don’t want anyone to have to go through that for me. So sometime this year I will be pre-planning and setting up a trust to pay for it.
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December 28th, 2008
Like the night before I fell asleep on the sofa, but I had a little help from the vicodin I took to ward off the headache I had for the past two days of crying. Although, just like the night before I got very little sleep.
I awakened with a sore throat and joked at the hospital that my Yugoslavia (uvula) was swollen (it was).
The doctor was repeating the test today to see if there was any improvement. Giving false hope to our family that any improvement would be a good thing. She could not have come back from this stroke. If she did she would have been on a ventilator and she did not want that. We had come to terms with what we were going to have to do at some point that day. Now we just had to let the rest of the family know so they could say their goodbyes.
The doctors came out to confirm what we had already known. She was not getting any blood to her brain. They then asked that my Dad, my sister and myself meet with them to discuss what would happen next.
When we went with them we were presented with a representative from the Gift of Life program asking if we would consider donating Mom’s liver to help save the lives of others. Mom being a recipient of a kidney (from her nephew – a living donor) she was always an advocate for organ donation. We did not have to think too long before all agreeing that mom would have wanted to help someone else and the only reason her DNR contradicted her driver’s license was because she most likely thought none of her parts would be good enough for anyone to use. We agreed to allow the liver donation. We did not know that this gift would prolong her agony and ours. We were promised it would be over by midnight they just had to confirm death and find a recipient. It drug on and on (and would have been longer and worse if we would have allowed them to take all the tissue they wanted – the gift of life is an amazing thing but allowing this to happen to your own loved one is another thing).
Mom was officially pronounced brain dead at 11:04pm, but they had to keep her on the ventilator until they found a recipient. By 3am we finally had to make them stop we just could not prolong the inevitable any longer. Nor could my sister and I stand to see our dad go through anymore of this emotional torture. We asked that they stop looking and remove the ventilator. Mom was finally at peace at 3:40am surrounded by those who loved her; my sister, my dad, our pastor and me.
We were at peace as well. Knowing her suffering was over then we could have closure. Not knowing when or where they would take her liver was too much to bear.
Dr. Chon stopped by tell us that organ donation was a very good thing to do and also try to explain to us why Mom died. He thinks it started as a very bad sinus infection, which would have caused the headache and vomiting. Being immunosurpressed it spread quickly. The stress of the infection then caused her blood pressure to rise therefore causing the stroke. Although we will never know a definitive answer this wraps up the last 72+ hours somewhat.
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December 27th, 2008
Dad and I went in to see Mom and the infectious doctor (I know that sounds like the doctor is infectious, she was a doctor of infectious diseases) came in and told us she had bacteria in her blood (pneumococcus) and the treatment would be the antibiotics she was on even if was meningitis so she was getting the right course of treatment for now. She also looked at Mom’s eyes. (I did not know this until later but Mom’s pupils were fixed and dilated since the day before. My sister knew that there were no reflexes and she had fixed pupils, but I was unaware. Dad and I still had some hope, being a nurse she was already preparing herself and her kids for the inevitable.)
The doctor finally came out sometime that evening to tell us all the test results (Mom’s brothers and sisters had all come back by then). It was not good news. Mom was not getting blood to her brain stem at all. He would not call her brain dead just yet said he had to repeat the test the next day. But the situation was dire. We told him she would insist on a DNR order should anything happen over night. My sister and I stepped out to see the test results for ourselves. It was scary to see only two small blood vessels supplying blood to a small portion of her brain and none at all to her brain stem.
So our prayers turned from “please help her through this” to “please give her peace”.
Once again we left to go home to sleep and take care of ourselves. I am so thankful Beth was there by my side every minute.
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December 26th, 2008
Today (26th) is when it all goes horribly, horribly wrong. I got up after sleeping in to go run a few errands and then off for another leg ultrasound to see how or if my veins working. Before I head out I got a call from Pastor Charles telling me that Dad had Mom at the hospital emergency room. That she had gone in with a really bad headache and they were testing her for a stroke and/or something else (I cannot recall what he said, just that it did not seem urgent at the time I spoke to him – mind you Mom has been through an awful lot including mild strokes, heart attack, increased inner cranial pressure, and numerous infections and has always bounced back).
It was not until I called my sister and then actually talked to my Dad that I knew something was horribly wrong. Dad told me to go on to my test, but I could tell by his voice that I should not. So I rescheduled and headed right to the hospital and I am glad I did as I would never have forgiven myself if I had continued with my normal day.
By the time I had gotten to the hospital Mom had already been taken to a room in the ICU and was placed on a ventilator to protect her airway. They said it was because her breathing had slowed in the ER after she was given pain medication. I don’t know if my sister got there while she was still coherent enough to talk to her or not. Seems she went down hill pretty fast once she had gotten to the emergency room.
The doctors had no real idea what was going on. They said it could be meningitis, a stroke or the return of the inner cranial pressure. They would not know until she had an MRI as the cat scans weren’t showing any signs of a stroke, especially if it was indeed a brain stem stroke.
She apparently coded once she was down in the MRI room as the rushed her back and called a code a code blue (did not know they still used that term) in CC (critical care). Upon hearing that I broke down. My cousin was hugging me telling me “we don’t know it is her” over and over, but I knew. I just knew it was Mom.
All mom’s brothers and sisters had gotten to the hospital by now so we had the waiting room full and the hallway. Crying nervous people all around.
A doctor came out and told us all that she did have an MI before they could do the MRI that they got her back quickly and did not think that it would cause any brain damage (at least not any more than she already had by that time). They still needed to do the MRI and scheduled it for the next day (Saturday). There was no change; they were starting IV antibiotics in case it was meningitis or another infection. They could not do a lumbar puncture since she was on blood thinners (Plavix, I won’t even get started on Plavix – yet), as she could bleed into her brain and make things worse. So they could not actually test for the inner cranial pressure or meningitis for a few weeks.
We went home after being reassured they would call if there was any change.
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December 25th, 2008
Christmas day we had a feast waiting for us prepared by Mom and Dad. We had both ham and turkey with stuffing and all the fixings. As usual everything was delicious. My mom knows how to cook (and how to tell my dad what to do to make her delicious meals – he has been her go to guy ever since she has been pretty much wheelchair bound).
After lunch we played a game of Yatzee before Beth and I had to head out to her Mom’s. I am not one for sharing the holidays I always want to stick around and spend time with my family (even if it is only sitting around in front of the TV and falling asleep), but I cannot be selfish.
We had a great time. Mom was all smiles and laughs. She seemed not only in good spirits but also good health; she was feeling good.
We had good time at Beth’s Mom’s with snacks (boy I wish I could still eat shrimp). We exchanged our gifts then headed home around 7 or 8 (sorry I don’t honestly remember when we left, but we stayed and had a good time with them before heading home to the kitties).
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