LEGO Brand Retail
Dec 032013
 

NO MIMOBOT FOR YOU!I have been soup nazi-ed by Mimoco. It started out because I asked for the difference from the sale price I paid on Friday for the advertised sale price on Monday, which was a thirteen dollar difference in the item I was getting. They refused to give me the price difference and quoting some little seen policy on their website (as if they could not have bent the policy this once) that flash sales were exempt from this price guarantee. OK.

Policies can be change or overridden on a case by case basis. So why not ask someone higher up the totem pole if they could make an exception. Nope we can’t. So you can’t walk down the hall and ask the person that made the policy for an exemption? Nope we can’t. Again, I say OK.

So I cancelled my pending order and was then immediately told I would not be allowed to place another order for that item at the lower price. WHAT!? So no soup for me, huh?

Apparently, their software (yeah, right) would catch it and not allow the order through. In other words the customer service rep (which this company only has one) would see my name on the order and manually cancel it before it ever went through. Thanks a bunch there Mimoco!

Yeah, I could have had my friend buy it for me at the lower cost, but I would rather give my money to a company that appreciates my business.

So instead of losing $13 (which would have meant a TON to me and is but a drop in the bucket to you), you have now lost $77 and the fees to refund it to my credit card. Again not a lot of money to you. But a nice sized chunk of my pay check!

When a customer that has been loyal in the past and has not only made purchases of a couple hundred dollars over the past several months, but has gone above and beyond by supporting your kickstarter project both monetarily and within social media….maybe just maybe you would like to have reconsidered your position and given the added discount. As you have not just hurt the current and future sales of the products, but and future word of mouth campaigning I may have done on your behalf.

I would have loved to have had my Klingon in my pocket protecting my data from alien forces and the evil Federation, but I have my complete set of Star Trek Mimobots and will be getting my Kickstarter BatteryBot and then I am completely done with you folks. Your lack of customer service (by never replying to me and for taking over a day to cancel the order and refund my money) has cost you a loyal fan.

No, I wasn’t expecting an email telling me my order was on the way and by the way here is the discount you requested, but I could have at least gotten one telling me sorry but we stand by the policy etc. It is the completely being ignored after being told in no uncertain terms to not even bother placing another order. Those two things combined are what has gotten under my skin and are more unforgivable than the loss of the money. Poor customer service will lose customers faster than over inflated prices any day.

While I won’t tell anyone NOT to buy your products (I will leave that up to them), I won’t go out of my way to spread the word about any of your products or projects ever again either.

Good-bye Mimoco.

 

Jan 152009
 

Fly FusionYou might remember how a raved about the digital Fly Fusion pen in  a past post. Well, hopefully these are still available over at your local Target. Run back to the toy clearance aisles and you’ll find these once $80 pens for under $20.

Go now, Target will be cleaning out those rows of cheap toys and sending them off to the local Goodwill which will mark it back closer to the original prices.

Jan 142009
 

Remember the Fisher Space pen and how cool it was to be able to write anywhere even upside down? I found another pen that is just as cool, maybe even cooler. (If that’s possible since the Fisher Space pen did do a licensed Star Trek pen back in the day, I have one in my collection.) This new pen I am talking about is the INKA pen.

Inka PenThe Inka pen is from those innovative guys over at Nile Ize and it is pretty sweet. Like the space pen it writes anywhere — upside down, under water and in extreme temperatures. So you can take it with you anywhere you go even planet Vulcan.

It has a multifunction design. The closed pen is watertight and can be used as a key chain or attach it to your gear. There’s a PDA stylus too so you can quickly tap out commands on your tricorder or smart phone (which ever one you happen to have). Take the key ring off and reassemble your Inka in to a full size writing instrument, which by the way is pretty smart looking, with its stainless steel and carbon fiber components. This would make a great gift for anyone from all out geek to a sports nut. For more info check out writeanywhere.com or just head on over to ThinkGeek.com to pick up yours.

Sep 252008
 

Fly Fusion Pen LeapFrog FLY Fusion Pentop Computer is more than just a digital pen. It is an educational tool as well. It is made by Leapfrog so we adults that are using it sometimes feel like we are using a kid’s toy more than a productive piece of equipment. I would say that the fly fusion is geared more toward the junior high (oops I am showing my age there, I mean middle school) and high school crowds, but college students and adults can also use it.

As you write on special paper with the pen it scans your text into the pen then you download your notes to your PC where you can store, email, edit and organize them. You can get additional math and language programs for the pen as well. All your applications can be accessed through a control panel on the fly fusion notebooks. You can even play MP3s through the pen.

Since I’m not in school I don’t really need the added test prep or math programs, but the composition and language programs could be of some use. For the most part the pen work s pretty well. I do have to fix a few errors once my handwriting is converted to a word document, but I would need to proof read a typed document as well. For $ 79 you get the pen, a very thin notebook and $10 download card to use with the enclosed software so you can add games and other apps right away. If you head over to the online store you can pick up additional notebooks, ink, memory cards, a case and other goodies.

I bought the Target exclusive black pen because I thought it looked classier. Well it doesn’t any more because nothing else comes in black. So my pen now looks like Frankenstein. Also the ink is only about 2 thirds that of a regular pen so you’ll want extras right away and I have not seen the ink refills in any store just online. Ink is available in blue, red or green but not black. I like the pen it is nice to carry a tablet and pen with me instead of my laptop. If you do a lot of writing (blogging) you might want to take a look a the fly fusion for under a hundred bucks it is a handy tool to have.

Right now the FLY Fusion Pentop Computer is only $50 at Amazon.

Sep 242008
 

Digital PenDigital pens are so cool. I first saw the livescribe pen at Target and boy does it look sweet (I am writing this using the fly fusion digital pen), The Livescribe Pulse Smartpen looks to be more geared to college students and business people over the LeapFrog FLY Fusion Pentop Computer. Live scribe also records the audio as you write and it can be played back with just a tap of the pen on your tablet. With digital pens you don’t have to lug your heavy laptop with you just a pen and paper is all you need. Bloggers are going to love this new toy. Simply hand write your posts then upload them to your PC. Proof read and cut and paste, viola you’re all done. (If it works, but reports/reviews say the LiveScribe pen does not convert your handwriting to text just yet.)

Sep 032008
 
I Want It Wednesday: Telescope

I have always loved looking up at the night sky. Funny thing is I have never anything better than binoculars to view the heavenly bodies with. The night sky is one of the things I miss most since I have moved out of the country and into the city. Now I barely get to see […]